Alternatively, customers can call Whirlpool's freephone hotline on 0800 316 1442. Therefore this is the most effective means of removing this risk from people’s homes.”. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. If you think you might have a tumble dryer from one of these brands, you can check whether it needs to be recalled by calling 0800 151 0905 or clicking on the button […] What will happen to your washing machine? "We have already reassured 95% of the 1.2 million customers who came forward to register that their appliance is not affected. In December, it was announced this move was necessary after 79 machines caught fire due a flaw with the door-locking system that could lead to them overheating and potentially catching fire. Washer leaks water or splashes water on floor. A full list of 42 different machines has been released by Whirlpool, detailing all the models that could be affected by the fault. Whirlpool said the issue was identified by its safety team, adding that "no serious injuries have been reported". However, as with any appliance, there can be problems and a need for repairs. Tom Herbert. The issue relates to a particular combination of components which are no longer used in the production of certain models of Indesit and Hotpoint washing machines. ", Up to one million fire hazard Whirlpool-made tumble dryers still in use in British homes, report says, Faulty white goods left in homes cause 60 fires a week, investigation finds. Hose leaks. Update 09/01/2020. The company, however, has not given a timeframe on how long it will take for each time to be fixed. Join M and 35 supporters today. I was so excited to have a set that would be energy efficent , saving on water and electric. Whirlpool will be required to provide regular updates to OPSS on progress made in the product recall. Owners of such machines were told to contact Whirlpool directly ahead of the recall and to not use them in the meantime, leaving many unable to wash clothes. Rebecca Speare-Cole. Here is a full list of the models involved in the Whirlpool recall of fire-risk Hotpoint and Indesit branded washing machines: FML 742P UK Hotpoint. Whirlpool Cabrio Washer Not Filling. Whirlpool has set up a dedicated website where customers can check if their washing machine is affected. Alice Beer talks about the Whirlpool washing machines defect, Independent Press Standards Organisation (IPSO). Shops slash up to 80% off as Xmas sales start early on 'Wild Wednesday', Full list of shops open today including Debenhams and Primark, Primark to open 11 stores for 24 hours when it reopens on December 2, Furious JD Sport customers owed £100s over deliveries that haven't turned up, 10 Primark products you'll find in shops tomorrow when they reopen for 24 hours, ©News Group Newspapers Limited in England No. Whirlpool has said 519,000 faulty washing machines won't be recalled until after Christmas. The Whirlpool brand, maker of the Duet and Cabrio model, is a leader in washer and dryer sales in the United States. Recall List; Past Recalls for Whirlpool Washer. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Whirlpool, KitchenAid & JennAir Cooktop Recall. Engineer Colin O'Neill, who runs CJM Washer Services, ... and Whirlpool said it was conducting the recall of up to 519,000 washing machines because safety was a priority. said it has been contacted by "numerous" concerned Whirlpool customers who were struggling without the use of their washing machine and feared they could be left waiting for months for a repair or replacement. Check pump. Water valve. I am Diana and in 2010 I purchased a Whirlpool Cabrio washer and dryer set. Whirlpool have also released a full list of the models affected on Twitter. By . Hoses not secured. By using this site, you agree we can set and use cookies. Whirlpool vice president Jeffrey Noel said: "In line with the commitment we made to our customers in December, we have been working tirelessly to ensure that we can now formally reach out to all affected customers who have registered with us to arrange to replace and repair their washing machines. A Whirlpool spokesperson said: “We want to apologise for any inconvenience caused by this recall. Alternatively, customers can call Whirlpool's freephone hotline on 0800 316 1442. ... Do a recall on the Whirlpool Cabrio Washer or refund.”. Here is a full list of the models involved in the Whirlpool recall of fire-risk Hotpoint and Indesit branded washing machines: Appliance repairer Jake Duthie explains where you can find the model number on your washing machine. The machines were sold for more than five years, but their door locking system can overheat, creating a fire risk. “Replacing or repairing affected units completely removes the risk of this issue and avoids any possibility of the machines entering the second-hand market. WHIRLPOOL has recalled 11,000 washing machines that were sold in Ireland up until last year – here’s how to find out if your appliance is affected. Speaking before Christmas, Jeff Noel, vice president of Whirlpool, said: “We sincerely apologise for the inconvenience and concern this may cause to our customers, particularly over the Christmas period, but we hope people will understand that we are taking action because people’s safety is our top priority.". Washer will not spray rinse. The recall of half a million Whirlpool washing machines at risk of catching fire has started across the UK. We want to find out if people’s cases are being resolved effectively. Sign this petition. Trust Whirlpool washing machines to provide the best care for your laundry. I still think that as far as long lasting Whirlpool has them all beat. Owners of such machines were told to contact Whirlpool directly ahead of the recall and to not use them in the meantime, leaving many unable to wash clothes. Click here to determine if your product is affected >>> Haga clic aquí para determinar si su producto está afectado >>> Cliquez ici pour déterminer si votre produit est concerné >>> Pump. If you own a recalled Hotpoint or Indesit washing machine, take our survey and tell us about your experience of the recall. What should those with affected machines do? Whirlpool has announced half a million of its washing machines sold under the Hotpoint and Indesit brands pose a fire risk – here is the full list of models being recalled, and what to do if you own one. When you find your problem, click on it and we'll take you to a list of frequent causes to pinpoint the problem. Call Whirlpool Corporation toll free at (866) 769-7260 anytime, or go to the firms Web site at repair.whirlpool.com. To inquire about a licence to reproduce material, visit our Syndication site. Whirlpool recalls 55,000 more fire-risk washing machines AN extra 21 models have been added to the list of 524,00 Hotpoint and Indesit machines that alerts have already been issued for. Can’t find the serial number for your Whirlpool appliance? Call toll free at (866) 251-1607 anytime to arrange a free in-home service and repair. View our online Press Pack. Whirlpool washing machine recall list – Hotpoint and Indesit models and what to do. There is no option to claim your money back over the issue but consumer group Which? The product recall has started today and so customers will have the choice of either a replacement washing machine, or a free in-home repair of their existing appliance. Hotpoint and Indesit machines built between 2014 and 2018 are affected, leading consumers to be warned about their safety. Which? Whirlpool washing machine recall list in full: Hotpoint and Indesit models recalled over fire danger ... and instead use it on a cold wash cycle at 20C or less, which reduces the risk. Whirlpool Recalls. Others had already bought a new machine out of desperation because they felt they could not wait. Maytag and Jenn-Air Brand Dishwasher Recall, 2007 English; Maytag Brand Front Loading Washer Recall, 2007 English | Français; Jenn-Air Cooktops Recall, 2004 English; Maytag, Amana, Crosley, Brand Single Door, Frost Free Upright Freezers and Single Door Refrigerators Recall, 2005 English; Maytag front-load washing machine Recall, 2005 English Whirlpool added the following model numbers to the recall on 29/01/20: WMAQC641PUK WMAQG741PUK WMFG741GUK. Then we'll have the right replacement part ready and instructions so that you can make the repair yourself. The company claims the potential risk could only occur when the heating element during a washing cycle goes above 20C. Under the recall, all affected customers will have the choice of either a free-of-charge like-for-like replacement washing machine, or a free-of-charge in-home repair of their existing appliance. Whirpool recall list: How can I check if my washing machine model is a fire risk? Whirlpool have put out recall notices on the following electrical products as they could potentially be dangerous. The manufacturer has pulled 519,000 H… We are aiming to provide remedies to all 60,000 customers currently registered with us within a matter of weeks. Country diary: these remarkable beeches can be seen from miles away. I have used this washer for many years and I use to repair Maytag for many years. Our guide will help you locate serial numbers for all of our major appliances. News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. We can help! Whirlpool has been regularly updating the Office for Product Safety and Standards on the progress of its washing machine recall programme following the … Water temperature switch. We've searched through our database of past recalls to find any matches to Whirlpool Washer. What's happening with your Whirlpool washer? To see all content on The Sun, please use the Site Map. For more details of these cookies and how to disable them, see our cookie policy. Whirpool recall list: How can I check if my washing machine model is a fire risk? Owners who bought a Hotpoint or Indesit appliance between 2014 and 2018 are being urged to contact Whirlpool … "Our priority continues to be the safety of our customers, which is why we want to encourage anyone who may be affected but has not yet registered their appliance with us to do so immediately by contacting our customer service team on 0800 316 1442 or visiting our dedicated recall website so that we can provide a solution to them as quickly as possible. To check if a washing machine is potentially affected, customers will need both the model number and the serial number of the appliance. Whirlpool’s recall of more than half a million fire-risk washing machines begins today. Money A full list of machines that could potentially be dangerous be can found below. Additional model numbers have been added to the recall on 29/04/20: WMAQB 641P UK WMAQB 721P UK WMAQB 741G UK WMAQB 741P UK WMAQF 621P UK.L WMAQF 641G UK WMAQF 641P UK WMAQF 721P UK WMAQG 641G UK WMAQG 641P UK WMAQG 721P UK … Whirlpool Washing Machine Recall - Official Model List as of December 17, 2019 For other inquiries, Contact Us. 18/12/2019. For Hotpoint washing machines, the model number should be found on the inside of the door. Consumers can check if their washing machine is affected by visiting Whirlpool's recall website. However, this link is currently down at the time of writing - leaving customers unable to see if their appliance is affected. Original review: May 24, 2020. The potential design defect is with the door-locking system on washing machines that were sold in the UK between October 2014 and February 2018. Close. “The company should do the right thing and offer customers a refund, so people can get fire-risk machines out of their homes and quickly find a suitable replacement.”. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Comments are subject to our community guidelines, which can be viewed, One of the recalled Hotpoint washing machines, Indesit models have also been pulled, including this one. Sue Davies, the head of consumer protection at Which?, said: “It would clearly be unacceptable if customers were left for many months without adequate washing facilities in their homes, particularly when there is also no offer to cover consequential costs such as trips to the laundrette. Do not attempt to shut off the gas supply. Use of low water level with high agitation. Consumers should stop using these washer and gas dryer units and unplug them immediately. "Preparing for a recall of this scale is a complex operation and we are working tirelessly to ensure we are ready to start offering replacements or repairs to our customers from early January.". If you've bought Hotpoint, Indesit washing machines between 2014 and 2018, here's how to check if your appliance is at risk. 79 fires are thought to have been caused by the fault, that develops over time. Use higher water level. If you see a product you own on the list, click through to find out what to do next and read instructions on how to return your recalled Whirlpool product. For more information, consumers can visit Whirlpool's recall web site at www.repair.whirlpool.com. Check hoses and replace. Whirlpool recall: You are urged to check your machine if you bought it after October 2014 (Image: GETTY) READ MORE Whirlpool urges fire risk tumble dryer owners to unplug machines believe customers should be allowed to claim a refund. Make sure hose clamps are tight, both inside and out of the washer. Did you know that Whirlpool is recalling some of the tumble dryers sold under its Hotpoint, Indesit, Creda, Swan and Proline brands? You should begin by checking the water inlet hoses and screens to see if they are clogged. If your machine is on this list, the company is advising you to unplug it and stop using it immediately. Whirlpool Corporation vice president Jeff Noel said: "We sincerely apologise for the inconvenience and concern this may cause to our customers, particularly over the Christmas period, but we hope people will understand that we are taking action because people's safety is our top priority. WHIRLPOOL'S urgent recall has begun today, with the company urging half a million washing machines to be returned amid fears they could catch fire. If your appliance has a past recall, you should follow the steps on the recall detail page to find out if you qualify for a repair or rebate. Whirlpool recalls more than 500,000 washing machines over fire risk This article is more than 10 months old Certain models sold between 2014 and 2018 have faulty door-locking system If you are dealing with this issue, check the following two items: Clogged Inlet Valve. It can be extremely frustrating when your washer will not fill with water. Check water valve. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. Those who chose to continue using their machines should only use cold water cycles of 20C or lower as this significantly reduces the risk, Whirlpool said. To check your appliance, you'll need to know the model number and serial number. 09 January 2020. Whirlpool has since tweeted out the full list for customers. Customers will be able to choose between a replacement or money back. Whirlpool recall: full list of Hotpoint tumble dryer models recalled – and how to get a free replacement Whirlpool admitted as many as 800,000 faulty tumble dryers were sold in the UK. As the web page issued by Whirlpool seems to have been experiencing some technical difficulties and you might have trouble reaching it, you can take a look at the list below to see if your Hotpoint or Indesit washing machine is affected by the recall. Our washers take the chore out of getting clothes clean so you can focus on what matters. Both of these codes can be found inside the door, or alternatively on a label on the rear of the appliance. WMAOD 743G UK Hotpoint. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. We have also served over a thousand customers with the greatest need over the Christmas period. The link to the website can be found here.